Privacy Policy
1. Introduction
INFOtrac Solutions Inc. (INFOtrac)
is committed to protecting the privacy of the visitors to our website. This
privacy statement is to inform visitors to our site about INFOtrac‘s
practices with regards to the collection, use and disclosure of the personal
information that may be collected from or provided by individuals through the INFOtracSolutions.com
web site.
2. Scope
This document is part of the INFOtrac Privacy Framework and applies to all personal
information in INFOtrac’s possession or custody,
collected from the visitors to the INFOtracSolutions.com website, including
information that has been transferred to a third party for processing.
3. Privacy Statement – INFOtrac Web Site
This website is owned by INFOtrac
Solutions Inc. (INFOtrac), which is located in
Toronto, Ontario, Canada. INFOtrac takes great
responsibility towards safeguarding your personal information and using this
information in a responsible manner. This privacy statement informs you on how INFOtrac uses and protects personal information you may
provide via our website.
Please read this privacy statement before
using our website or submitting information through it. INFOtrac
is committed to working hard to serve you and to safeguarding your personal
information.
4. Your Consent
By using the INFOtrac
website, and any functions within the site, you agree with the terms of this
privacy statement.
5. Defining Personal
Information
According to Canada’s Personal Information
Protection and Electronic Documents Act (PIPEDA), “personal information” is
information pertaining to an individual who can be specifically identified.
Information about you is considered personal information for as long as it is
possible to relate it back to you through one of your personal identifiers.
Your personal identifiers are any information
that identifies you, including your name, your address, your email address and
your telephone number. Information that cannot be related back to you is
anonymous information.
Removing the personal identifiers from your
personal information makes the information anonymous. Whenever possible, INFOtrac works with anonymous information. This privacy
statement does not apply to anonymous information.
6. Being Responsible For
Personal Information
INFOtrac‘s Chief Privacy Officer is responsible for
ensuring that your personal information is collected, accessed, used,
disclosed, stored and disposed of in compliance with applicable privacy
legislation.
INFOtrac ensures that any authorized third party
involved in the processing of your personal information has a level of
protection that is comparable to the level in force at INFOtrac.
This privacy statement does not apply to websites linked from this website. INFOtrac recommends that you contact the proprietors of
such websites directly for information on their privacy policy.
7. Understanding Why INFOtrac Collects Your Personal Information
When you are submitting inquiries by phone or
email, INFOtrac may need personal information from
you to reply to you.
INFOtrac may also collect technical information while
you visit this website. This information is used to analyze trends, manage this
website, track visitor movements, and gather broad demographic information for
aggregate use. This information includes the date and time of your visit to
this website, the pages you visited on this website, the website where you came
from, the type of browser and operating system you are using, your IP address,
and the domain name and IP address of your Internet service provider. This
technical information is kept separate from your personal identifiers, so it
remains anonymous. The INFOtrac website may use
“cookies” to track how our visitors use the site.
8. Limiting Protection Of Your Personal Information
INFOtrac tells you when it needs to collect your
personal information and what your information will be used for. INFOtrac collects only the information required for the stated
purpose and it does so only after you give your consent. You’re providing INFOtrac with personal information is entirely voluntary.
9. Using and Disclosing
Your Personal Information
Your personal information is used only for the
purposes for which it was collected. We do not disclose your personal
information to any third party for purposes other than the ones for which it
was collected, except as required by law.
10. Retaining Your
Personal Information
Your personal information is kept in physical
or electronic formats, or both. The duration for which INFOtrac
keeps your information depends upon the purpose for which it was collected.
INFOtrac does not keep your personal information for
longer than necessary; your information is either destroyed or made anonymous
as soon as it is reasonably possible. You can request in writing that your
personal information be removed from INFOtrac’s
files. If you make such a request, INFOtrac will
dispose of your information within thirty (30) days of the receipt of your
request, except when the law requires that we keep your information.
11. Safeguarding Your
Personal Information
The personal information you provide to INFOtrac is subject to strict security measures. Records
kept electronically are maintained on a secure network. Physical records are
kept in secure storage facilities. The disposal of records is conducted in a
secure manner.
INFOtrac employees have successfully submitted to a
security screening, they have received training on the implementation of the INFOtrac privacy policy, and they have been instructed as
to their responsibilities regarding the protection of personal information.
They access only the personal information they need in order to fulfill their
duties.
12. Sending Complaints,
Concerns or Enquiries
INFOtrac has procedures in place to receive and
respond to complaints, concerns or inquiries about its policies and practices
relating to the handling of your personal information.
Send all correspondence to the attention of
the Privacy Officer. Complaints in particular should be sent in writing through
regular mail. INFOtrac will investigate your
complaint and respond to you within thirty (30) days of the receipt of your
correspondence. INFOtrac will take appropriate
measures to resolve your complaints and answer your inquiries and concerns.
By Mail: Attention: Privacy Officer
Address: INFOtrac Solutions
Inc.
306-345 Wilson Avenue
Toronto,
Ontario M3H 5W1
Canada
By Phone: 416-642-2703
By Email: info@INFOtracSolutions.com
13. Changes to This
Privacy Statement
INFOtrac may update this privacy statement from time
to time. When it updates it, a notification will be published on this website
no less than thirty (30) days before the statement modifications are done. The
notification will include instructions for you to respond to the changes if you
wish to do so. This privacy statement was last updated on January 31, 2017.